Privacy Policy

Last updated: 25 August 2026

1. Introduction

Welcome to Shortland Coffee App. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our app and tell you about your privacy rights.

2. Data We Collect

We collect and process the following data about you:

• Name and contact information (email address)
• Date of birth
• Reward points and transaction history
• Marketing preferences
• Usage data and app interactions

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our loyalty rewards service
• To manage your account and preferences
• To send you promotional offers (if you've opted in)
• To improve our app and services
• To communicate with you about your account

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Your data is stored securely using Supabase services with industry-standard encryption.

5. Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to object to processing of your data
• The right to withdraw consent at any time

6. Marketing Communications

You can opt out of marketing communications at any time by updating your contact preferences in the app settings or by contacting us directly.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal and accounting purposes.

8. Third Party Services

We use Supabase for authentication and data storage. Please refer to Supabase's Privacy Policy for information on how they handle your data.

9. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: shortlandcoffee@theherd.agency
Address: Shortland Coffee, 21-22 Warwick Row, Coventry, CV1 1ET